At GIFTMAKERS HUB SDN. BHD. (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

Personal Information:

• Name, email address, phone number, delivery address, billing address, and payment details when you place an order or register for our newsletter.

Usage Data:

• IP address, browser type, pages visited, time and date of your visit, time spent on pages, and other diagnostic data collected automatically via cookies and analytics tools.

Device Information:

• Information about the device used to access our website, including device type, operating system, and unique device identifiers.

2. How We Use Your Information

We may use your information for the following purposes:

• To process and deliver your orders efficiently.
• To manage your account and provide customer support.
• To send newsletters, marketing communications, and promotional offers (only if you have opted in).
• To improve our products, services, and website functionality.
• To prevent fraud and ensure the security of our platform.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Couriers, payment processors, and marketing partners to facilitate order fulfilment and communication.
• Legal Requirements: If required by law or to protect our rights and property.
• Analytics Providers: For understanding how customers use our website to improve user experience.

All third-party service providers are obligated to keep your information secure and use it only for specified purposes.

4. Data Retention

We will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. If you unsubscribe from our newsletter, your contact details will be removed from our marketing list.

5. Your Rights

You have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data under certain conditions.
• Object to processing of your data for direct marketing.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at giftmakershub@outlook.com.

6. Cookies

We use cookies to improve your browsing experience, understand user behaviour, and personalise content and advertisements. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our website.

7. Security

We take reasonable measures to protect your personal information, including the use of SSL encryption for data transmission and secure payment gateways. However, please be aware that no electronic transmission over the internet is completely secure.

8. Links to Other Websites

Our website may contain links to other sites that are not operated by us. We are not responsible for the content and privacy practices of these third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

GIFTMAKERS HUB SDN. BHD.
Email: giftmakershub@outlook.com
Phone: +6017 545 6659